We value the trust you place in us and recognize the importance of secure transaction
and information privacy. We, Silvertales.net consider privacy as a serious concern and
provide our best to safeguard the interest and data collected for the purpose of selling and
an electronic contract formed under the Information Technology Act, 2000 and the rules
made thereunder and the amended provisions pertaining to electronic documents / records in
includes how we collect, use, disclose, and safeguard the information provided by you, when
you visit our website. This policy provides information related to the procedure to support the
products and services offered by ‘Silvertales.net’.
By visiting the platform, providing your information or availing our products/services,
read all the terms and conditions carefully before you agree. IF YOU DO NOT AGREE
NOT PROCEDE WITH THE WEBSITE. You hereby provide your unconditional consent or
agreements to Silvertales.net as provided under section 43A and section 72A of Information
Technology Act, 2000.
from which you make payments, including any in-game virtual items, which may also collect
and use data about you. We are not responsible for any of the data collected by any such third
We are committed to treating data privacy seriously. It is important that you know
exactly what we do with your Personal Data.
USER – The expression “User” under the policy may include any person·
voluntarily interacting with the SILVERTALES.NET, Users of the service,
Users availing such trial pack or service, or any such User which has directly
or indirectly involved in any transactions with the SILVERTALES.NET.
DATA SUBJECT – The legal or natural person to whom the Personal Data·
refers to or is associated with.
DATA – The expression “Data” under the policy may include all such·
relevant information or data which has been collected or provided by the User.
SERVICES – The expression “Services” under the policy may include all the·
various services offered by SILVERTALES.NET.
PERSONAL AND SENSITIVE INFORMATION – This information is·
collected which denote particulars associated with the User, which include
sensitive data such as Name, Age, DOB, Personal Identification data,
Monetary details, Bank account numbers, Biometrics and any other
information deemed necessary for the usage of this website.
LAW – The information Technology Act and the Information technology·
Amendment Act, 2008 for governing the provisions related to cyber Laws in
India. The Right to Information Act, The India Penal Code Act and the laws
associated with the different jurisdiction.
- DATA COLLECTION
When you use our website, we collect and store your information which is provided
by you from time to time. In general, you can browse the Platform without telling us who you
are or revealing any personal information about yourself. Once you give us your personal
information, you are not anonymous to us. Where possible, we indicate which fields are
required and which fields are optional. You always have the option to not provide
information by choosing not to use a particular service, product or feature on the Platform.
SILVERTALES.NET may collect and process various data such as personal information
(Aadhar details, driver’s license, pan card, e-kyc, address proof, or any other personal
information data.), cookies browsing and usage data, Name/Business Name, Phone no., email
address, city Business Type, Device ID, & network IP Address and home contacts, password
for registration and other relevant data which is either necessary for the purpose of providing
service or which is voluntarily provide by the User of the service. Further the types data
which is collected will depend upon what services the user avails.
We may collect information from you in various ways which are as follows:
o Any information about your personal identification which is voluntarily
provided by you to us in your profile, chat, posting massages etc. is public and
may be used by any of the person who is accessing the website.
o The Data which is voluntarily provided by you while paying on this Platform.
The information we will ask about your financial data will be asked when you
will reach the step of payment gateways. We store only very limited, if any,
financial information that we collect. Otherwise, all financial information is
stored by our payment processor, and you are encouraged to review their
o We may request you for permission to your geo location which might. If you
want to change our access or permission, then you may do so through your
o We may ask for your permission to many of the features of your device
(mobile/laptop) which might include your SMS feature, Camera, Audio
recorder, calendar, contacts, microphone etc. If you want to forbid us from
accessing such features, you can do so by changing the settings of your device.
o We may request you to send push notifications regarding your account or the
website. If you wish to opt-out from receiving these types of communications,
you may turn them off in your device’s settings.
Third – Party Data:·
o Information from third party such as personal information or network friends,
if you connect your account to the third party and grant the website permission
to access this information.
- INFORMATION PROVIDED BY YOU:
Your user name along with your password·
Your telephone numbers·
Your e-mail address or other contact formation·
Your date of birth·
Information regarding your transactions on the Website, (including sales or·
Your financial information such as bank account information or credit card·
or debit card or other payment instrument details including one-time
Any other Information that you provide during your registration process, if·
any, on the Website; or
[Identification code of your communication device which you use to·
access the Website or otherwise deal with Company]
You represent that the Personal Information you provide to us from time to time is and
shall be correct, current and updated and that you have all the rights, permissions and
consents to provide such information. Your providing the data/ information and the
Company’s consequent storage, collection, usage, transfer, access or processing of the same
shall not be in violation of any third -party agreement, laws, judgments, orders or decrees.
- PURPOSE AND USAGE OF PERSONAL INFORMATION:
To facilitate your use of the website·
To take and handle orders, deliver products and services, process·
payments, and communicate with you about orders, products and services,
and promotional offers.
To respond to your concerns, inquires or address your requests for·
information about the various services we offer
To provide you with important information about services and products·
and send you information, materials and offers.
To send you marketing surveys and communications that we believe may·
be of interest to you.
To personalize your experience with us.·
To provide functionality, analyse performance, fix errors, and improve the·
usability and effectiveness of SILVERTALES.NET
To improve the services, content and advertising on the website.·
To comply with legal requirements and disclosure provided under the laws·
This information will be kept confidential to the maximum possible extent.
- INFORMATION FROM OTHER SOURCES
We might receive information about you from other sources, such as updated delivery
and address information from our carriers, which we use to correct our records and deliver
your next purchase more easily.
- LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA
We are permitted to process your Personal Data in compliance with applicable laws and
regulations by relying on one or more of the following lawful bases:
You have explicitly agreed to us processing your Personal Data for a·
The processing is necessary to perform the agreement we have with·
you or to take steps to enter into an agreement with you
The processing is necessary to be in compliance with our Legal·
The processing is necessary for the purposes of a legitimate interest·
(“Legitimate Interest”) pursued by us, such as
to provide services to you,·
to evaluate, develop or improve our products and services·
Where the processing is based on your consent, you have a right to·
withdraw your consent at any time. You may withdraw consent by
contacting us. Upon receipt of your written request to withdraw your
consent, consequences of withdrawal will be communicated to you
and, upon your agreement, your request for withdrawal will be
- PERSONAL DATA DISCLOSURE
Having accurate information about you permits us to provide you with a smooth,
efficient, and customized experience.
Reasons for disclosing personal data to other parties
Administer sweepstakes, promotions, and contests.·
Assist law enforcement.·
Compile anonymous statistical data and analysis for use internally or with third·
Create and manage your account.·
Deliver targeted advertising, coupons, newsletters, and other information regarding·
promotions and the website to you.
- Email you regarding your account or order.
Enable user-to-user communications.·
Fulfil and manage purchases, orders, payments, and other transactions related to the·
Generate a personal profile about you to make future visits to the website more·
Increase the efficiency and operation of the website.·
Monitor and analyse usage and trends to improve your experience with the website.·
Notify you of updates to the website.·
Offer new products, services, mobile applications, and/or recommendations to you.·
Perform other business activities as needed.·
Prevent fraudulent transactions, monitor against theft, and protect against criminal·
Process payments and refunds.·
Request feedback and contact you about your use of the website.·
Resolve disputes and troubleshoot problems.·
Respond to product and customer service requests.·
Solicit support for the website.·
Disclosure of information to Third Party
The Data or Information provided by the Users is liable to be shared with third-party
apps, websites, or other services that use, or are integrated with, our services in order to
improve our quality of services.
Data sharing shall also be undertaken under circumstances wherein the law demands
access to information.
Sharing of information for the purpose for law enforcement
The Data or Information is liable to be shared and furnished if required by any
persons entitled under any prevailing laws and regulations for the purpose of law
enforcement or in response to legal requests in the circumstances laid down under
Information Technology Act, 2000 or any other allied laws and regulation.
- COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL
Cookies are small text files that are placed on your computer by websites to help
customize the website and improve your experience. When you access the website, your
personal information is not collected using tracking technology. Most browsers are set to
accept cookies by default. You can remove or reject cookies but be aware that such action
could affect the availability and functionality of the website. You may not decline web
beacons. However, they can be rendered ineffective by declining all cookies or by modifying
your web browser’s settings to notify you each time a cookie is tendered, permitting you to
accept or decline cookies on an individual basis.
- CROSS-BORDER DATA TRANSFER
The personal data held by us can be transferred to other countries outside the user’s
may have differing (and potentially less stringent) laws relating to the degree of
confidentiality afforded to the information it holds and that such information can become
subject to the laws and disclosure requirements of such countries, including disclosure to
governmental bodies, regulatory agencies and private persons, as a result of applicable law
and regulation. In addition, several countries have agreements with other countries providing
for exchange of information for law enforcement, tax and other purposes.
In situation where we disclose the information to a third party, we will use best
endeavours to put in place appropriate controls and safeguards to ensure that your Personal
Data is kept accurate, adequately protected, and processed only for specified and reasonable
purposes in a manner that is fair, transparent and has a lawful basis, and is stored for no
longer than is absolutely necessary.
- DATA SECURITY
We are committed to protecting your Personal Data in our custody. We take
reasonable steps to ensure appropriate physical, technical and managerial safeguards are in
place to protect your data from unauthorized access, alteration, transmission and deletion. We
work to protect the security of your personal information during transmission by using
encryption protocols. We use multi-layered controls to help protect our infrastructure,
constantly monitoring and improving our website, systems, and processes to meet the
growing demands and challenges of security. We ensure that the third parties who provide
services to us under appropriate contracts, take appropriate security measures to protect your
Personal Data in line with our policies.
- RETENTION AND DISPOSAL OF DATA
The personal data collected by us is stored on our systems or with third parties for as long
reasons. It will be used only for those purposes and will make sure that your Privacy is
protected. We shall take reasonable steps to delete or permanently de-identify Personal Data
that is no longer needed.
- CHILDRENS’S PRIVACY
We do not knowingly solicit information from or market to children under the age of
- If you become aware of any data, we have collected from children under age 13, please
contact us using the contact information provided below.
- YOUR RIGHTS AS A CUSTOMER
Account Information: You may at any time review or change the information in your
account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us on _____________________________
Account Termination: Upon your request to terminate your account, your account will
be deactivated or deleted. We shall also delete your account and information from our active
databases. However, few basic information may be retained in our files to prevent fraud,
comply with legal requirements as governed under the Information Technology Act 2008.
- EMAILS AND COMMUNICATIONS
If you no longer wish to receive correspondence, emails, or other communications from
us, you may opt-out by:
- Noting your preferences at the time you register your account with the website
- Logging into your account settings and updating your preferences.
- Contacting us on__________________________________________
If you no longer wish to receive correspondence, emails, or other communications from third
parties, you are responsible for contacting the third party directly.
- THE INFORMATION TECHNOLOGY ACT 2000 AND THE INFORMATON
TECHNOLOGY AMMENDMENT ACT 2008
The Information technology Law 2000, The Information Technology Amendment Act
2008 and the Right To Information Act, laws down the laws and rules for our users who are
Indian citizens to request and obtain from us, once a year, information about categories of
personal information (if any) we disclosed to third parties for direct marketing purposes and
the names and addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are an Indian Citizen and would like to make
such a request, please submit your request in writing to us using the contact information
provided by us.
- CHANGES TO THE POLICY
SILVERTALES.NET reserves the right to make changes and update the terms of the
policy from time to time for the purpose of improving our Privacy and Data framework and
any such changes shall be notified or reflected on the website. For the purpose of giving
opportunity to review the revised policy before you choose to continue using our Services.
Access to and use of Home: Silvertales and the products and service available through the website are subject to the following terms, conditions
and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website
time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is
unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
The domain name www.silvertales.net is a site operated by Ms. Geeta Kalle, a sole proprietor and the entity titled SILVER TALES has been
established under the laws of India with our registered office at
SILVER TALES is an online retailer of designer jewellery offered at great values to the consumer. Upon placing an order, silvertales.net shall ship
the product to you and be entitle to its payment for the service.
Third Party Websites and Content
Our website provides links for sharing our content on Facebook, twitter and other such third-party website. These are only for sharing and/or listing
purpose and we take no responsibility of the third party websites and/or their contents listed on our website www.silvertales.net and disclaim all our
liabilities arising out of any or all third party websites.
We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in
their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be
posted by such user in their personal capacity on any official webpage of SILVERTALES on any social networking platform.
Exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we
cannot guarantee that your computer's display of the colours accurately reflects the colour of the items. Your items may vary slightly from those
images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all
reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods
which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you, we will treat the order as cancelled. If you
cancel and you have already paid for the goods, you will receive a full refund. The products available on the website are for retail sales, intended for
end user consumption and is in no away available for resale.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been
dispatched. The price of an item includes VAT (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the
prices listed on the website are only applicable for items purchased on the website and not through any other source.
Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the
transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been
You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are
ordering from. An estimated delivery time is displayed on the order summary page.
On executing the task of placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your
There will be rare circumstances wherein the delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out
to you by e-mail and SMS. Silver Tales, in such cases shall take complete efforts to resolve such issues. However, we will not be able to compensate
for any mental agony caused due to delay in delivery.
Returns & Refund
If you change your mind about any items purchased you can return them to us. For more information on Returns and Refund, please refer to our
Intellectual Property Rights
Intellectual property is the intellectual creation in the form of designs, colours, logos, copyrights, website content, product information etc. All and
any intellectual property rights in connection with the products shall be owned absolutely by Silver Tales and no claim shall be made on the same by
Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes
arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Pune Maharashtra, India.
You agree to indemnify, defend and hold harmless Ms. Geeta kale and Silver Tales, its directors, officers, employees, consultants, agents, and
affiliates, from any and all third-party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service,
or infringement of any intellectual property right.
Violation & Termination
You agree that Silver Tales may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if
we determine that you have violated these Terms of Service or any other policies. If you or Silver Tales terminates your use of any service, you shall
still be liable to pay for any service that you have already ordered till the time of such termination.
IN NO EVENT WILL SILVER TALES OR IT'S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR
RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH
ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE SILVER TALES PASSWORD, OTP,
CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE A SILVERTALES.NET EMPLOYEE.
NONE OF OUR EMPLOYEES WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.
If you have any questions, comments or requests regarding our User Agreement or the website please contact us at ________________________